Candy Appliance Repair in Northgate & West Green

What does error E21 mean on a Candy washing machine?

Error E21 on a Candy washing machine indicates a water level detection failure. No reading is being received from the pressure switch. Contact a specialist technician to check the pressure switch, wiring and control board.

What does error E9 mean on a Candy dishwasher?

Error E9 on a Candy dishwasher indicates a turbidity sensor error. The sensor measuring water cleanliness is faulty. Clean around the sensor area. If the error persists, contact a specialist technician.

What does error E09 mean on a Candy washing machine?

Error E09 on a Candy washing machine indicates a motor control error. The motor TRIAC on the power card is damaged. Check all cables between the motor and control board are connected. If connections are sound, contact a specialist technician as the control board likely needs replacement.

What does error E12 mean on a Candy tumble dryer?

Error E12 on a Candy tumble dryer indicates a condensate pressure switch error. Check for blockages in the drainage system and air trap. If clear, contact a specialist technician to test the pressure switch.

What does error E11 mean on a Candy tumble dryer?

Error E11 on a Candy tumble dryer indicates the rear temperature is too high. Clean the ventilation ducts and condenser unit. Ensure the dryer has adequate clearance for ventilation. If the problem persists, contact a specialist technician.

What should I do with laundry once the wash cycle has finished?

Remove the finished load immediately after the cycle ends. Leaving wet laundry inside the washing machine encourages the growth of mould and mildew, which causes unpleasant odours. After removing your laundry, leave the door slightly open to allow the drum to dry.

What should I do before using my new Candy oven for the first time?

Clean the oven before first use by wiping external surfaces with a damp cloth and washing all accessories. Wipe inside with hot water and washing-up liquid. Then run the empty oven at maximum temperature for about 1 hour to eliminate any manufacturing residues and new appliance smells.

How often should I check the hoses on my Candy washing machine?

Check the inlet and drain hoses periodically for signs of wear, cracks, or bulges. Ensure all connections are secure and there are no water leaks. This helps guarantee smooth water flow and prevents potential water damage.

How do I clean my Candy induction hob after each use?

Wait until the residual heat indicator has disappeared, then wipe the surface with a damp microfibre cloth. Dry with kitchen paper or a clean cloth. Clean after every cooking session to prevent deposits and burnt food residue.

Can I dry wool clothing in my Candy tumble dryer?

Some wool garments can be safely dried if your dryer has a dedicated wool programme. Always check the care label on your garment first. If it does not show the tumble dry symbol, lay the item flat to dry instead. Do not overload the drum when drying wool, as programmes are typically designed for up to 1 kilogram of garments.